Highways newsletters

Staffordshire County Council issues eight highways newsletters per month, a newsletter for every district and borough. These newsletters highlight the latest highways stories across the county, and how the county council is fixing more roads, and emphasises local works that really make a difference to residents. We’re keen that as many residents sign up to them as possible,  sign up to the newsletters here, to make sure you get the latest updates straight to your email inbox.

Revamped pothole reporting system

The way people report potholes and other highways issues in Staffordshire has been completely revamped. Our ReportIt system has undergone a complete transformation to make it easier for residents to report highways issues.

The new system is more user friendly, and gives people the option of having their own account where they can track the progress of their reported issue. In response to customer feedback, people can also now report the condition of a whole road, and the language has been made much simpler. It has taken a year to develop, and although it has been tested extensively, we are asking people to provide feedback that will further shape the system.

Reports made to the previous ReportIt system have been transferred over, so there is no need for people to make a new report.

More information about the new system, including some frequently asked questions, is available here.